Addiction Policy Forum Launches National Resource Center to Address the Opioid Crisis

WASHINGTON, June 5, 2018 – Addiction Policy Forum (APF), a leading addiction nonprofit, has launched The Addiction Resource Center, which includes a phone line and online portal, to support the 21 million American struggling from substance use disorder and their families. The confidential line can be reached by dialing 1-833-301-HELP (4357) and the online portal can be accessed at

“Individuals impacted by addiction, and their family members, frequently describe their confusion and frustration in trying to find help when they need it the most. They struggle to discern what to believe, who to trust and where to go for help among a sea of treatment and recovery information and services,” said Jessica Hulsey Nickel, APF president and CEO. “This lack of reliable information and support can be significant barrier to treatment and recovery for those who need it. The Addiction Resource Center was developed to fill that void.”

The Addiction Resource Center is designed to allow people to find quality help and vetted resources in a way that is convenient and comfortable to them.

The Addiction Resource Center (ARC) Portal is a comprehensive, interactive website designed to help individuals and families struggling with addiction learn about substance use disorders and access help. This platform offers a database of vetted, quality local treatment providers. It also dispels harmful myths about addiction by presenting the science behind the disorder in easy-to-read formats, guides concerned individuals through a self-assessment tool, helps them to develop a proposed action plan.

By calling 1-833-301-HELP (4357), anyone impacted by addiction—whether an individual with substance use disorder or a concerned family member or friend—can receive confidential support, information about local treatment or recovery resources, and education about substance use and addiction. The ARC line is available Monday through Friday from 9 a.m. to 6 p.m. EST.

Addiction counselors, licensed social workers, and peer recovery support advocates staff the resource line and can connect callers to localized resources in communities across the country.

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